Communication Skills Diploma

Course Overview:

This is a One Day specialised course. It is designed to develop advanced communication techniques and strategies. The better your communications skills are the more you will achieve through the people you communicate with.

Communication goes far beyond the actual words you say. More importantly it is how you say it and the way that you act while you're saying it. It depends on the other person’s view of the world and their preferred learning style, with regards to absorbing information and what you say, that will determine whether you are successful in communicating with them. Effective communicators can elicit all of the action signals and communication strategies from a person they wish to communicate with and then adapt their style to ensure their communications with them are effective.

This course is all about providing you with the specialised communications skills to enable you to communicate effectively with anyone and at any level. This goes well beyond a beginners guide to communication and focuses upon some of the most advanced communication techniques available.

You will learn to understand how other people think and how they prefer to learn and, as a result, you will be able to tailor your communications to maximize your effectiveness.

During this course delegates will be taught advanced communication skills enabling them to:

• Learn how to develop advanced communication strategies that will enable them to tune into the other person’s view of the world
• Understand the preferred learning styles of others and how to use this when communicating with them
• Learn how to build a rapport with anyone at anytime
• Learn how others absorb information and thus understand the process they go through to make decisions and to communicate
• Develop verbal and non-verbal communication techniques
• Learn how to understand thinking patterns through eye movement
• Learn how to tap into another person internal representation system
• Learn some NLP techniques to influence another person’s point of view

This Course is ideally suited to:

Senior and middle managers that already possess good communication skills but want to take them to a higher level.

Call Glenn today and ask for your application form - 0845 194 9644,